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Delivery
Do you deliver worldwide? Who sends my magazine to me?
When will I receive the first issue of my subscription?
What happens if the delivery address to which the magazine is being sent changes?
Moving house? Email us here
If you have ordered more than one magazine they are possibly produced by different publishers. Under these circumstances you will receive payment confirmation and start dates from each title.
UKsubscribe.com Support Team
What happens if the price of the magazine increases during the term of my subscription?
How do I know that my order has been successful?
When an order has been placed you will receive a confirmation receipt. This is sent electronically to you and includes an order number. Your order will then be forwarded to the publisher who will process the order within 6-8 weeks, take payment and send you a confirmation of the order. It also includes the billing name and address as well as the delivery details. If you do not receive this, it may be that you have not provided us with an email address or that you have given us an incorrect email address.
Before forwarding your subscription to the publisher we verify the subscription price as part of our processing procedures. If we discover that an item's correct price is higher than the publishers stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.
The majority of the magazines on our site are delivered anywhere in the world. A minority are only available in certain countries. To find out whether the magazine you are interested in is available for delivery in the country of your choice go through the order process and see which countries are offered for delivery.
Subscription information is forwarded automatically to the magazine�s publishers. Order information is then processed directly by the publisher�s Fulfilment House from where the magazines are sent, they will take payment from your credit/debit card and fulfil your order within 8 weeks. On processing the payment the publisher agrees to fulfill this order and is responsible for delivery of the magazines to you.
If the publication is a weekly, you will receive your first issue in 6 weeks. A biweekly, monthly or bimonthly will arrive in 6-8 weeks. If the magazine publishes quarterly, receipt of your first issue may take up to 12 weeks. These are standard industry lead times and we make every effort to expedite your order. Please note that some of the magazine subscriptions may take longer to process depending on the publisher�s fulfilment facility.
In this instance, it is your responsibility to notify us as soon as possible. We will then forward any amendments to the publisher.
Payment
How can I pay for my magazine subscription?
The Publishers accept VISA, MasterCard, Switch and Solo cards for online payment. We also accept cheques and money orders (with amounts in Great British pounds) for payment by post. Yardpartners Ltd do not take payment from your Credit or Debit card and liability for the subscriptions fulfilment is the responsibility of the individual publisher.
How do I pay by post?
Simply follow the normal ordering process. Then write a cheque or postal order for the correct amount payable to UKsubscribe.com Ltd and send this with the order number printed clearly on the back of the cheque to the following address:
Yardpartners Ltd
The Quadrangle
49 Atalanta Street, Fulham, London, SW6 6TU.
How do I ensure my credit card transaction is secured over the Internet?
See our security and privacy statement
Whatever you pay for your subscription will remain the same regardless of any change in price until renewal.
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